🔒 Happy Tails – Privacy Policy

At Happy Tails, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data in compliance with UK data protection laws.

📌 Information We Collect

We may collect the following data when you interact with our website:

• Personal Information: Name, email, phone number, shipping and billing addresses.
• Payment Details: Processed securely via third-party payment providers (we do not store credit card details).
• Order History & Preferences: To improve your shopping experience.
• Device & Browsing Data: IP address, browser type, and cookies for analytics and security.

🔍 How We Use Your Data

Your information is used for:

• Order Processing & Delivery: Ensuring accurate and timely fulfillment.
• Customer Support: Responding to inquiries and resolving issues.
• Marketing & Promotions: Sending special offers (only with your consent).
• Security & Fraud Prevention: Protecting against fraudulent activities.

🔄 Data Sharing & Third Parties

We never sell your data. However, we may share it with:

• Payment processors (e.g., Stripe, PayPal) to complete transactions.
• Shipping partners to deliver your order.
• Legal authorities when required by law.

📅 Data Retention

We keep your data only as long as necessary for business or legal purposes. You can request deletion of your personal data at any time.

🛡️ Your Rights Under UK GDPR

You have the right to:
✅ Access your data
✅ Correct inaccurate information
✅ Request deletion of your data
✅ Object to marketing communications
✅ Request data portability

To exercise your rights, contact us at privacy@happytails.co.uk.

🍪 Cookies & Tracking

We use cookies to enhance your experience. You can manage cookie settings through your browser.